Terms of Use

These Terms of Use govern your access to and use of https://www.eftpos.com.sg/ and any pages made available through it (the “Website”).

The Website is operated by Ascan Payment Solutions Pte. Ltd. (“Ascan Payment Solutions”, “Ascan”, “we”, “us” or “our”).

By accessing or using the Website, you agree to these Terms of Use. If you do not agree with these Terms of Use, please discontinue your use of the Website.

1. Use of the Website

You may use the Website for lawful personal or business purposes and to obtain information about Ascan Payment Solutions and our products and services.

You must not use, or attempt to use, the Website:

1. for any unlawful, fraudulent or unauthorised purpose;

2. in a manner that may damage, disable, disrupt, impair or compromise the Website or any systems or networks connected to it;

3. to gain or attempt to gain unauthorised access to any system, server, account, data or network;

4. to introduce viruses, malware, malicious code or other harmful material;

5. to interfere with the security or proper operation of the Website;

6. to collect, scrape or extract data from the Website using automated means where such activity places an unreasonable burden on the Website or is otherwise unlawful;

7. to impersonate another person or misrepresent your identity or affiliation;

8. to use any information obtained from the Website for fraudulent or unlawful activities; or

9. in any other manner that infringes the rights of Ascan Payment Solutions or any third party.

We may restrict, suspend or terminate access to all or any part of the Website where we reasonably consider it necessary for security, maintenance, operational or legal reasons, or where these Terms of Use have been breached.

2. Website Information and Our Services

The information provided on the Website is for general informational purposes only.

Descriptions of products, payment solutions, services, specifications, features, functionality, pricing, availability or other commercial information on the Website do not, unless expressly stated otherwise, constitute a binding offer by Ascan Payment Solutions.

The availability and provision of any product or service may be subject to separate terms, eligibility requirements, quotations, order forms, service agreements, merchant agreements or other contractual arrangements.

Where you enter into a separate written agreement with Ascan Payment Solutions relating to a product or service, that agreement will govern the relevant product or service.

If there is any inconsistency between these Terms of Use and a separate agreement entered into between you and Ascan Payment Solutions, the separate agreement will prevail in relation to the subject matter of that agreement.

3. Intellectual Property

Unless otherwise stated, all content and materials available on the Website, including text, graphics, photographs, images, illustrations, logos, icons, designs, layouts, videos, software, source materials and other content, are owned by, licensed to or used with permission by Ascan Payment Solutions.

Such materials may be protected by copyright, trademark and other intellectual property laws.

Subject to these Terms of Use, you may view, download or print reasonable portions of the Website solely for your own internal, informational and non-commercial use.

Unless you have obtained our prior written permission, you must not:

1. reproduce, republish, modify, adapt or distribute Website content;

2. commercially exploit Website content;

3. create derivative works based on Website content;

4. remove or alter copyright, trademark or other proprietary notices;

5. frame or mirror any material from the Website on another website or server; or

6. represent that any Website content belongs to you or another person.

No ownership or intellectual property rights are transferred to you by your use of the Website.

4. Trademarks

The names, logos, product names, service names and other marks displayed on the Website may be trademarks or registered trademarks belonging to Ascan Payment Solutions or third parties.

Nothing on the Website grants you any licence or right to use any trademark without the prior written permission of the relevant trademark owner.

The display of third-party trademarks, logos or brand names does not by itself imply any affiliation, endorsement, sponsorship or partnership unless expressly stated.

5. Accuracy of Information

We endeavour to keep information on the Website accurate and up to date. However, information may occasionally contain technical, typographical, photographic or other errors.

We do not warrant that all information on the Website is accurate, complete, current or suitable for any particular purpose.

We may change, correct, update or remove Website content at any time without prior notice.

You should verify information that is material to any business or purchasing decision directly with Ascan Payment Solutions before relying on it.

6. No Professional Advice

Information on the Website is provided for general information only.

Nothing on the Website constitutes legal, financial, accounting, regulatory, tax or other professional advice.

You should obtain appropriate professional advice where necessary before making decisions based on information contained on the Website.

7. Website Availability

We aim to keep the Website available and operating properly but do not guarantee that access will always be uninterrupted, timely, secure or error-free.

The Website may be temporarily unavailable due to maintenance, upgrades, technical issues, network failures, third-party service interruptions or circumstances outside our reasonable control.

We may modify, suspend, withdraw or discontinue any part of the Website at any time.

8. Website Security

We take reasonable measures to maintain the security of the Website. However, no website or electronic communication system can be guaranteed to be completely secure.

You are responsible for using appropriate security measures when accessing the Website, including maintaining up-to-date software and protecting your devices and network.

You should not send passwords, payment card details or other highly sensitive information through general Website contact forms unless the Website specifically provides a secure method for submitting such information.

9. Privacy and Personal Data

Your privacy is important to us.

Where we collect, use, disclose or otherwise process personal data through the Website, such personal data will be handled in accordance with our Privacy Policy and applicable data protection laws.

By submitting personal information through the Website, you acknowledge that such information will be processed in accordance with our Privacy Policy.

You should review our Privacy Policy for information regarding how we collect, use, disclose and protect personal data.

10. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support Website functionality, security, analytics, preferences or other purposes.

Further information about our collection and use of information through the Website may be provided in our Privacy Policy or other notices displayed on the Website.

You may be able to control certain cookies through your browser or device settings, although disabling certain cookies may affect Website functionality.

11. Information Submitted to Us

If you submit an enquiry, message, document or other information through the Website, you are responsible for ensuring that:

1. the information is accurate to the best of your knowledge;

2. you have the right to provide the information to us;

3. the information does not infringe the rights of another person; and

4. the information does not contain unlawful or malicious material.

You grant us permission to use information you submit to the extent reasonably necessary to respond to your enquiry, provide requested information, evaluate a potential business relationship or otherwise deal with the purpose for which the information was submitted.

Personal data submitted to us will be handled in accordance with our Privacy Policy.

12. Third-Party Websites and Services

The Website may contain links to websites, platforms, applications or services operated by third parties.

These links are provided for convenience or informational purposes only.

Unless expressly stated otherwise, Ascan Payment Solutions does not control, operate or endorse third-party websites or services and is not responsible for their content, availability, security, accuracy, terms or privacy practices.

Your use of third-party websites or services is subject to the terms and policies of the relevant third party.

You access third-party websites and services at your own discretion.

13. Disclaimer

The Website and its contents are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Ascan Payment Solutions makes no representation or warranty, whether express or implied, regarding:

1. the accuracy, completeness or currency of Website content;

2. the uninterrupted or error-free operation of the Website;

3. the suitability of the Website or its contents for any particular purpose;

4. the availability of any product or service described on the Website;

5. the security of the Website or information transmitted through it; or

6. the absence of viruses or other harmful components.

Nothing in these Terms of Use excludes any warranty, condition, right or liability that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Ascan Payment Solutions and its directors, officers, employees, representatives, agents and service providers will not be liable for any loss or damage arising out of or in connection with:

1. your access to, use of or inability to use the Website;

2. your reliance on information available through the Website;

3. errors or omissions in Website content;

4. any interruption or unavailability of the Website;

5. any security incident, virus, malicious code or other harmful material beyond our reasonable control;

6. any third-party website, platform, service or content; or

7. any unauthorised access to or alteration of information transmitted through the Website.

To the fullest extent permitted by applicable law, this includes indirect, incidental, special or consequential loss and loss of profits, revenue, business, opportunity, goodwill or data.

Nothing in these Terms of Use excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited.

15. Indemnity

To the extent permitted by applicable law, you agree to be responsible for loss, damage, liability, cost or expense reasonably incurred by Ascan Payment Solutions as a direct result of:

1. your unlawful use of the Website;

2. your material breach of these Terms of Use;

3. content or information submitted by you that infringes a third party’s rights; or

4. your deliberate interference with the security or operation of the Website.

This clause does not apply to the extent that the relevant loss or liability was caused by Ascan Payment Solutions.

16. Changes to the Website

We may change the content, functionality, design, structure or availability of the Website at any time.

We are not obliged to continue providing any particular Website feature, content or functionality.

Changes to Website content do not necessarily reflect changes to any existing agreement you have entered into separately with Ascan Payment Solutions.

17. Changes to These Terms of Use

We may amend these Terms of Use from time to time.

The updated Terms of Use will be published on this page together with an updated “Last updated” date.

Unless otherwise stated, changes will take effect when the revised Terms of Use are published on the Website.

Your continued use of the Website after revised Terms of Use have taken effect constitutes your acceptance of those revised terms.

18. Suspension and Termination

We may suspend, restrict or terminate your access to the Website where reasonably necessary, including where:

1. you breach these Terms of Use;

2. your use presents a security or operational risk;

3. we are required to do so by law or a competent authority; or

4. the Website or relevant part of it is discontinued.

Any provisions of these Terms of Use which by their nature are intended to continue after termination will remain effective.

19. Severability

If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it valid and enforceable.

If such modification is not possible, the affected provision will be treated as severed from these Terms of Use.

The remaining provisions will continue in full force and effect.

20. No Waiver

If Ascan Payment Solutions does not exercise or enforce a right or remedy under these Terms of Use, this does not constitute a waiver of that right or remedy.

A waiver will only be effective if expressly given by us in writing.

21. Entire Agreement Regarding Website Use

These Terms of Use constitute the agreement between you and Ascan Payment Solutions concerning your access to and use of the Website.

They do not replace, amend or override any separate quotation, order form, service agreement, merchant agreement or other contract relating to products or services supplied by Ascan Payment Solutions.

22. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of Singapore.

You agree to submit to the exclusive jurisdiction of the courts of Singapore in relation to any dispute arising out of or in connection with these Terms of Use or your use of the Website.

23. Contact Us

If you have any questions regarding these Terms of Use, please contact Ascan Payment Solutions using the contact details provided on our Contact Us page.